How to contact support
TIP
You can find answers to most questions in our Help Center.
Chat with us
If you're having trouble logging in, check outI can't log in. Within the Support tools, you can also view your past chats.
Call us
When youcontact us, you can request a call back to discuss your issue, and we'll call you as soon as an agent is available, typically in less than 30 minutes. When you're next in line, we'll send a notification and let you know the number we'll be calling from, so you can be sure it's us.
NOTE
Not all inquiries are eligible for phone support. Our Support phone hours are 7 AM-9 PM ET (Monday–Friday only for investing features, excludingholidays).
Our Locations
Boston HQ
123 Financial District, Boston, MA 02110
New York Office
456 Wall Street, New York, NY 10005
San Francisco Office
789 Market St, San Francisco, CA 94103